Announcements:

“Aequs establishes a centre for research in Aerospace. Manufacturing Technology in collaboration with MSU and NSDC”“Medhavi Skills University and Counsel India Unveil Pragati 2024 for Skill Development”“MSU and Indian Airforce signs MoU to provide Higher Education for IAF fraternity Last Date to submit RFP FOR QUALIFICATION & CURRICULUM DEVELOPMENT has been extended till 15th June 2023.””Medhavi Skills University signed an MoU with INIFD for the Fashion and Interior designing programmes.”“Medhavi Skills University signed an MoU with The Marriott Westin for the Hospitality & Hotel Management programmes.”Medhavi Skills University signed an MoU with Critical Care Hospital & Research Institute for Healthcare programmes.Medhavi Skills University signed an MoU with The Fern Hotels & Resorts for the Hospitality & Hotel Management programmes.Medhavi Skills University signed an MoU with The Institute of Certified Public Accountants (ICPA).Medhavi Skills University signed an MoU with Medicity Guwahati Aruna Memorial Hospital for Healthcare programmes.“Medhavi Skills University signed an MoU with Holiday Inn Express an IHG Hotel for the Diploma in Hospitality & Hotel Operations.”“Admission Open for Work Integrated Programme Session 2022-23.”“Medhavi Skills University signed an MoU with National Skill DevelopmentCorporation (NSDC) to promote long term skill-embedded degree/diploma courses among students who have completed either class 10 or 12.”“Medhavi Skills University signed an MoU with Crowne Plaza and Holiday Inn an IHG Hotel for the 3-Year Degree program in B.Sc. Hospitality & Hotel Management.”“Medhavi Skills University established on 24th June,2021.”“Medhavi Skills University is UGC Recognised.”“Medhavi Skills University signed an MoU with the Tourism & Hospitality Skill Council.”“Medhavi Skills University signed an MoU with the Directorate General Of Training.”“Medhavi Skills University signed an MoU with B4M Entertainment.”“Medhavi Skills University has signed an MoU with the Centre of Excellence in Maritime & Shipbuilding (CEMS), a skill development initiative by the Indian Register of Shipping (IRCLASS) and Sagarmala – Ministry of Ports, Shipping & Waterways.”

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B.Voc in Hospitality and Restaurant Operations
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B.Voc in Hospitality and Restaurant Operations

Industry Partner

chaipoint
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  • ● India’s first B.Voc program focusing exclusively on Restaurant and Food Service Operations
  • ● Hands-on training at Chaipoint facilities
  • ● Learn directly from restaurateurs, chefs, F&B managers, and hospitality trainers
  • ● Emphasis on customer service excellence, food safety, and sustainable practices
Programme Overview

The B.Voc. in Hospitality and Restaurant Operations is a 3-year work-integrated undergraduate program designed to prepare students for dynamic roles in the restaurant and food service industry. The program combines academic knowledge with immersive on-the-job training, enabling students to gain practical expertise in areas such as food and beverage service, restaurant management, kitchen operations, customer service, and modern dining experiences. Students undergo classroom training in the first semester, followed by paid internships across reputed restaurants, café chains, and hospitality establishments for the remaining duration. This ensures that graduates are industry-ready, skilled, and equipped for career growth in the global hospitality and restaurant sector.

Duration

● 3 years (6 semesters)

Eligibility

● Completion of 10+2 (any stream)

Academic Framework
  • ●Foundation Core: Introduction to Food and Beverage Service, Principles of Restaurant Operations, Culinary Basics, Hospitality and Tourism Overview, Restaurant Marketing, Hygiene and Food Safety, Customer Relationship Management
  • ●Skill Drill (Electives): Soft Skills and Emotional Intelligence, Restaurant Technology and POS Systems, Food Science and Nutrition, Beverage Studies (Non-Alcoholic & Alcoholic), Menu Planning and Costing, Sustainability in Restaurant Operations, Crisis and Risk Management in Food Service, Entrepreneurship in Hospitality
  • ●Major (Compulsory): Food & Beverage Service Management, Restaurant Supervision and Leadership, Digital Marketing for Restaurants, Hospitality Accounting and Financial Management, Legal Compliance in F&B, Specialization in Restaurant Supervisor, Food & Beverage Executive, or Café Operations Executive
  • ●Industry Practice: OJL with leading restaurant chains, cafés, and food service brands
  • ●Club Activities: Communication Skills, Guest Service Excellence, Cross-Cultural Dining Practices, Teamwork and Leadership, Professional Ethics in F&B Operations
Programme Features

UGC Recognised Degree

Learn & Earn Opportunity

On Job Training
(Pan India)

Blended
Learning

Placement
Opportunity

Focus Areas

3-Food equipment

Food Production & Culinary Skills

Food & Beverage Service & Management

Front Office & Guest Relations

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Housekeeping & Accommodation Management

Hospitality Marketing & Finance

Practical Training & Exposure

On-Job-Learning(OJL)

Paid on-job-learning across six semesters in real hospitality roles

Lab-Based Learning

Simulated kitchen, front office, and housekeeping environments

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Role-Based Progression

Real industry roles—from Café Attendant to Restaurant/Hotel Manager

Why Choose a Career in Hospitality & Hotel Management?

The hospitality industry is one of the world’s largest and fastest-growing sectors, offering exciting career opportunities across hotels, resorts, airlines, events, tourism, and food service. Professionals from this Hospitality Operations course create memorable experiences and manage service excellence.

  • ● Make a Global Impact – Deliver world-class guest experiences and promote cultural exchange through travel, tourism, and service excellence.
  • ● Versatile Career Paths – Work across hotels, resorts, cruise lines, airlines, event management, tourism boards, and F&B chains—anywhere in the world.
  • ● High Industry Demand – With the resurgence of global travel and tourism, skilled hospitality professionals are in constant demand in both domestic and international markets.
  • ● Drive Business & Customer Experience – Learn how to manage operations, staff, finances, and customer service, making a real difference in how businesses perform.
  • ● Learn While You Earn – Apprenticeship-integrated learning means you get paid, hands-on training during your degree, building experience as you study.
  • ● Entrepreneurial & Leadership Growth – Launch your own venture or rise to leadership with skills in hospitality marketing, finance, and team management.
Career Prospects

Graduates from top colleges for hotel management are highly sought after in global hospitality brands and a diploma in Hospitality Operations opens the doors to one of the most dynamic and globally connected industries

● Hotel & Resort Management

● Food & Beverage Industry

● Airline & Cruise Line Services

● Event Management

● Travel & Tourism Entrepreneurship

● Corporate Hospitality & Facility

● Higher Education & Specializations and more

FAQs

Find Quick Answers to Your Concerns

The B.Voc in Hospitality Operations is a 3-year degree program open to students who have completed Class 12 or equivalent. It provides hands-on learning in F&B service, housekeeping, kitchen operations, and front office management, preparing students for a career in the fast-growing hospitality and café sector.

The Learn & Earn model ensures students receive 70% on-the-job training and 30% academic input. While working at Chai Point outlets, learners earn a stipend, gain real-world experience, and formalize workplace skills into a recognized UGC-approved qualification.

Chai Point is India’s leading chai-led beverage brand, with 10+ years of expertise, 30 lakh+ happy customers, and presence across major cities. Training with Chai Point ensures exposure to premium café operations, customer service, and beverage innovation, setting students apart in the hospitality industry.

These qualifications are designed to unlock internal career growth, boost chances of promotion into supervisory and leadership roles, and provide structured learning for long-term career direction within the brand.

Students improve both technical hospitality skills and essential soft skills like communication, grooming, customer engagement, and teamwork. This holistic training ensures they are job-ready, future-ready, and globally competent.

The programs combine online academic learning with hands-on training at Chai Point outlets. This work-integrated format, aligned with NEP 2020 credit-based progression, ensures flexibility and industry relevance throughout the course.

As a UGC and NCVET approved skills university, MSU focuses on bridging education with employability. Its collaboration with leading brands like Chai Point guarantees students real-world learning, industry certifications, and strong career pathways in India’s booming hospitality sector.

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